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  1. I cannot install NAS Navigator2 properly in macOS Sierra.
    [Answer ID: 16069]
    A bug was fixed where NAS Navigator2 could not be installed on macOS 10.12.Please download the latest version of NAS Navigator2.
  2. When "Assign authorization to external SMB server" is selected, authentication from Mac OS X 10.8 or later is failed.
    [Answer ID: 15758]
    If the hostname is more than 10 characters, authentication from Mac OS X 10.8 or later is failed. Set the hostname 10 characters or less.
  3. When changing the IP addess from NAS Navigator2 or SmartPhone Navigator, the DNS server address is initialized.
    [Answer ID: 15781]
    If a fixed IP address and the DNS server address are set, the DNS server address will be initialized when changing the IP addess from NAS Navigator2 or SmartPhone Navigator. Open the interface and set the DNS server address again....
  4. How to Get Around the "App Can't be opened because..." Error in OS X
    [Answer ID: 14952]
    Depending on OS X (starting with Mountain Lion and OS X Lion v10.7.5) Gatekeeper (security settings), when you try to open or download an application software from Buffalo Technology website www.buffalotech.com, you may get an alert message such as below to protect your Mac against malware....
  5. I cannot install NAS Navigator2.
    [Answer ID: 15810]
    You cannot use or install NAS Navigator2 when using a domain user. Install it as a local user.
  6. How many users will be NovaBACKUP license included LinkStation or TeraStation be valid for?
    [Answer ID: 14969]
    LinkStation LinkStation models are bundled with 5 client licenses of NovaBACKUP Professional. TeraStationTeraStation models are bundled with 10 client licenses of NovaBACKUP Business Essentials....
  7. How to Reset the Password for the TeraStation
    [Answer ID: 14931]
    TeraStation TS4000, TS5000, and TS7000 TeraStation TS-8VHL, TS-6VHL, TS-QVHL, TS-WVHL, TS-RVHL TeraStation TS-TGL / TS-HTGL / TS-RHTGL / TS-ITGL / TS-RITGL / TS-DHTGL / TS-X series...
  8. How can I automatically upload pictures and videos on the iPhone, iPad, or iPod touch to the LinkStation or TeraStation with WebAccess i?
    [Answer ID: 14967]
    Enabling automatic uploading will upload pictures and videos to your LinkStation or TeraStation automatically whenever your iPhone, iPad, or iPod touch is connected to your Wi-Fi network (*)....
  9. TeraStation - Replacement Hard Drive
    [Answer ID: 15005]
    Note:LinkStation Quad 6 TB & TeraStation ES, III and III iSCSI 6 TB models (specifically: LS-Q6.0TL/R5, TS-XE6.0TL/R5, TS-X6.0TL/R5, TS-RX6.0TL/R5 and TS-RIX6.0TL/R5) use 1.5 TB hard drives and should use OP-HD1.5T as the replacement drive.#30; For all other capacities and models, please refer to the chart above and then select the appropriate capacity....
  10. How to : monitor TeraStations with monitoring software
    [Answer ID: 16305]
    The following software can make it possible to monitor TeraStations.- For more detailed information and questions on the software, please contact the software manufacturer.- To purchase the software, please contact the software manufacturer or reseller....
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