[Answer ID: 14574]

The TeraStation does not boot and the LCD shows the error "E04".

Created 07/30/2012 12:46  |   Updated 08/28/2014 11:56

The TeraStation firmware is corrupted. Contact Buffalo technical support for assistance.
The following procedure might bring the product into a bootable condition.
As a repeated reboot may cause other failures,
a contact to your Buffalo Customer Service is recommended.

Procedure:
"After the error message "E04" is displayed,
Hold down the power button for 3 seconds, then the power is turned off and the TeraStation shows the error  "E04".
Repeat these steps for several times.
The TeraStation may start with a message including "EM" on the LCD.

In the "EM" mode (Emergency Mode), the shared folders may be accessible after updating the firmware to the latest version.



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