[Answer ID: 14535]

TeraStation - What action is to be taken in case of backup failure (when an error occurs)?

Created 07/30/2012 12:14  |   Updated 10/04/2013 12:18
  • Unless a backup can be set between two TeraStations, see here.


Update the firmware to the latest version prior to backup.


Try the procedure below unless there is an improvement.

In case the backup target is an USB hard drive In case the backup target is a NAS

Follow the procedure below in case a backup to a USB hard drive fails.

  1. Fetch the backup log.

    Image How can the backup log be obtained?
  2. Identify an error cause, followed by appropriate actions.

    Image What should be done when an error is recorded in the backup log?

    In case the backup log is unidentifiable or an error is undetectable

    Image A backup to a USB hard drive has failed.
Follow the procedure below in case a backup to a NAS fails.

  1. Fetch the backup log.

    Image How can the backup log be obtained?
  2. Identify an error cause, followed by appropriate actions.

    Image What should be done when an error is recorded in the backup log?





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