[Answer ID: 14505]

How to Reset the Administrator Password

Created 07/30/2012 11:54  |   Updated 09/03/2013 14:57

Creating a Password Reset Drive

 

A password initialization drive can reset the administrator password to its default value ("password"). This could be very useful if you forget your admin password.

 

1.

In Settings, navigate to [Management] - [Restore/Erase] - [USB Options].

 

 

2.

Connect a 1 GB or larger USB memory device (not included) to a USB 2.0 port on the TeraStation.

Note: Disconnect other USB devices temporarily.

 

3.

Select [Create a USB drive for resetting the admin password].

Note: All data on the USB flash drive will be erased!

 

4.

Select the USB memory device from "Target USB drive" list, then click [Execute].

 

5.

Enter the 4 digit confirmation number and click [OK]. The TeraStation will create the password reset drive. This will take about a minute.

 

6.

When the "finished" dialog opens, the password reset drive is ready to use. Dismount the USB drive before unplugging it.

 

 

 

 

 

 

Resetting with the USB Drive

 

To reset your admin password, follow the procedure below.

 

1.

Create a USB "password initialization" drive as described above.

 

2.

Insert the USB drive into a USB 2.0 port (not a USB 3.0 port) on the TeraStation.

 

3.

Set the boot mode switch to "USB".

 

4.

Press the power button to turn on the TeraStation.

 

5.

When the message "Recovery I41 PushFuncToStart" appears on the LCD panel, press the function button.

 

6.

The password will be reset to its factory default. The TeraStation will shut down when it's finished.

 

7.

After shutdown, "Recovery I39 Change Boot" is displayed.

 

8.

Set the boot mode switch to "HDD" position.

 

9.

Press the power button to start the TeraStation.

 



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